Hisense BAD Customer Service

What a terrible, worst and demeaning so called customer service I have ever experienced in a lifetime, despite technicians coming to my place to attend to the malfunctioning TV, and after many escalations done, Thuli from customer care escalation still failed to help, but only quotes processes designed to frustrate the customers in order for their company to get away without taking accountability, bluntly refused to give me their CEO email in order for me to escalate my dissatisfied experience directly and tells me about chain of command, forget forgetting the CEO is there to give service to their Hisense customer not to occupy a glorified position. I regret buying this Malfunctioning Hisense TV, never again.