WT
Wayne T

1 reviews | Active since Jan 2019

16 Jan 2019, 11:29

Hisense - Avoid if you need service

I tried to call to resolve an issue but no one answered the phone and 48hours later i received a mail, i responded to the mail but its now been 48 hours later and no response, i cant get hold of them either.

What a **** tv and experience, state of the are that works for 5min at best, dstv now wont stream keeps freezing, netflix keeps crashing, tv quality on a UHD is awful even my 5 uear old LG IS FAR SUPERIOR.

Hisense South Africa Hello Wayne,

We value your feedback and note your concerns.

Please send us an email to ********** and I will make sure a Retentions Agent contacts you within 24hrs to discuss how we can resolve this.

We look forward to hearing from you.

Kind Regards, Hisene SA Service Team Manage Like · Reply · 1w Wayne Van Tonder Write a reply...

Nerise Gloster Nerise Gloster Lol hisense u guys are useless Manage Like · Reply · 6d Wayne Van Tonder Wayne Van Tonder So its been 48 hours and my mail has not been responded to and no phone call to discuss my issue Manage Like · Reply · 4d Wayne Van Tonder Wayne Van Tonder Finally got a response from Rubin Ruiters, i responded back to his mail within 5min its now been another 48hours and no response, their phone system keeps saying there is no one around and busy, please buy another brand and pay the little extra you will save yourself allot of frustration. Badservice

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