HISENSE ARE USELESS..... 39 days without a working oven and hob!!

On the 3rd of December I reported a fault with my Hisense Oven and Hob.

39 Days later I still have the broken units and Hisense has done absolutely nothing to sort the issue out. A week ago after a number of snotty mails a credit with Makro was issued, but then told there is no stock at Makro or the country. I've been dealing with at least 5 Hisense management and Im appalled at the lack of care or spontaneity towards helping. Thank goodness we love braaing, Turkey on the braai was always going to be interesting tho! I haven't been the bend over type of client though, as I refused to meet their request that I uninstall and reinstall the units and deliver at my cost. I found this ridiculous as I had already paid for these services initially.

Needless to say I am now taking the units out at my own expense and and paying for transport fees to Makro, where the units are credited.

I won't be purchasing another Hisense brand ever again and anyone who does, be prepared to get absolutely ZERO help when your items are defective.