Hisense Appliances South Africa

I have had an issue with a Hisense fridge since 14 March 2020 to date that fridge is just switched off as Hisense technicians are not pitching up to repair it. The 1 Technician came once and has been promising to return in vain. All the people who buy Hisense appliances you must know what you are putting yourself through. This fridge costs around R20 000.00 it's a french doors.