CS
Christina S
1 reviews | Active since Apr 2023
05 May 2023, 12:34
Hisense appliance are poor quality and their customer service is poor
I am extremely disappointed in Hisense and Fair Price's level of customer service. I purchased a Hisense refrigerator from Fiar Price last month. It stopped working after only one month, and despite my reports, I have never heard back from Hisense. When I ask the Fair Price store for help, they tell me to wait and that I will be without a fridge for a second week with no sign from both companies. My money must be returned.
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Replies (3)0
Replies (3)
Hisense's replyOfficial
05 May 2023, 16:06Good day Christina
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regards
Hisense SA
Hisense's reply05 May 2023, 16:06
Official
Good day Christina
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regards
Hisense SA
CS
Christina S's updateReviewer Update
05 May 2023, 16:28 Hisense SA - Repairs Request - 26/04/2023 | ***
I hope this matter will be resolved as soon as possible
I hope this matter will be resolved as soon as possible
CS
Christina S's update05 May 2023, 16:28
Reviewer Update
Hisense SA - Repairs Request - 26/04/2023 | ***
I hope this matter will be resolved as soon as possible
I hope this matter will be resolved as soon as possible
CS
Christina S's updateReviewer Update
08 May 2023, 10:45Hisense SA your customer service is poor till today I haven't any form of communication from your team. I am highly disappointed for such a big brand you are but you are pro active.
CS
Christina S's update08 May 2023, 10:45
Reviewer Update
Hisense SA your customer service is poor till today I haven't any form of communication from your team. I am highly disappointed for such a big brand you are but you are pro active.