KS
Kyle S
1 reviews | Active since Jan 2018
25 Jul 2022, 08:43
Hisense and Vodacom are terrible
Do not get the Hisense h50 , after a few days of having this phone it started giving me problems, firstly it wouldn't charge properly , I took it back to them they then replaced the motherboard ( this is after a week of having the phone ) now the fingerprint sensor doesn't want to work I tried everything and it still doesn't work , Vodacom should really not offer this product if it is a faulty product, at least I know that I will definitely not be getting a Hisense ever again , rather pay the little bit more and get a Samsung. Oh and rather switch to MTN, Vodacom has terrible customer services
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Replies (2)
Hisense's replyOfficial
26 Jul 2022, 10:04Dear Kyle Sirkar,
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Hisense's reply26 Jul 2022, 10:04
Official
Dear Kyle Sirkar,
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you shortly.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
KS
Kyle S's updateReviewer Update
27 Jul 2022, 13:41I am still waiting for someone to contact me regarding my phone , don't write a sympathetic reply too fool consumers into thinking you are a decent company when you sell faulty products, I will repeat it never get a Hisense product
KS
Kyle S's update27 Jul 2022, 13:41
Reviewer Update
I am still waiting for someone to contact me regarding my phone , don't write a sympathetic reply too fool consumers into thinking you are a decent company when you sell faulty products, I will repeat it never get a Hisense product