jF
johlanda F
1 reviews | Active since Feb 2014
08 Jan 2026, 13:51
Hisense all lies??
This is to my previous response to Hisense service.
I phoned Hisense again after several attempts to get my washing machine fixed that I bought from Makro. (Not even going into that conversation)
I asked to speak to an manager in the service departement.
I got hold of Zandile (so called Manager) I gave her my cellphone number as I don't even have an reference number.
According to her my washing machine was almost finished as it was in the workshop.... (it's still standing broken in my kitchen?) so this is how Hisense lie and deceive people?
I then told her no its still in my kitchen then according to her its not what she meant or said but I have all on recording...
Really Hisense?
Helpful (0)
Replies (4)0
Replies (4)jF
johlanda F's updateReviewer Update
09 Jan 2026, 09:59Good day
Hisense all your employees is very confused.
According to 3 people in your company via email and telephone conversations my washing machine is in your warehouse....
I wonder if your technician is even capable in fixing the machine then??
I doubt if this is going to be resolved if your service and your promises and your systems is so confused??
Hisense all your employees is very confused.
According to 3 people in your company via email and telephone conversations my washing machine is in your warehouse....
I wonder if your technician is even capable in fixing the machine then??
I doubt if this is going to be resolved if your service and your promises and your systems is so confused??
jF
johlanda F's update09 Jan 2026, 09:59
Reviewer Update
Good day
Hisense all your employees is very confused.
According to 3 people in your company via email and telephone conversations my washing machine is in your warehouse....
I wonder if your technician is even capable in fixing the machine then??
I doubt if this is going to be resolved if your service and your promises and your systems is so confused??
Hisense all your employees is very confused.
According to 3 people in your company via email and telephone conversations my washing machine is in your warehouse....
I wonder if your technician is even capable in fixing the machine then??
I doubt if this is going to be resolved if your service and your promises and your systems is so confused??
jF
johlanda F's updateReviewer Update
26 Feb 2026, 08:04Good day.
As this is the way that Hisense and Makro is dealing or assisting their customers in complaints as well as service I will now be taking all emails and recordings to the Ombudsman as well as the consumers Ombudsman.
As this is the way that Hisense and Makro is dealing or assisting their customers in complaints as well as service I will now be taking all emails and recordings to the Ombudsman as well as the consumers Ombudsman.
jF
johlanda F's update26 Feb 2026, 08:04
Reviewer Update
Good day.
As this is the way that Hisense and Makro is dealing or assisting their customers in complaints as well as service I will now be taking all emails and recordings to the Ombudsman as well as the consumers Ombudsman.
As this is the way that Hisense and Makro is dealing or assisting their customers in complaints as well as service I will now be taking all emails and recordings to the Ombudsman as well as the consumers Ombudsman.
jF
johlanda F's updateReviewer Update
26 Feb 2026, 08:19My number is ***
jF
johlanda F's update26 Feb 2026, 08:19
Reviewer Update
My number is ***
jF
johlanda F's updateReviewer Update
26 Feb 2026, 08:34COMPLAINED LODGED AT THE ONBITSMAN FOR FUTHER INVESTIGATION NOW HERE IS MY REFERENCE NUMBER image.png 20.33 KB
jF
johlanda F's update26 Feb 2026, 08:34
Reviewer Update
COMPLAINED LODGED AT THE ONBITSMAN FOR FUTHER INVESTIGATION NOW HERE IS MY REFERENCE NUMBER image.png 20.33 KB