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jimmyduncan J

1 reviews | Active since Jul 2017

22 Sept 2022, 14:52

Hisense Air Fryer Oven (stainless steel)

Pathetic service from a Hisense customer consultant.

A Hisense AirFryer oven was purchased from takealot.

The AirFryer worked well but had rust on the inside of the unit.

I contacted hisense directly and they said this could be because of it being a demo or possibly a factory fault and was told to send it back for a replacement.

After sending it back via takealot I was them emailed saying I could only be refunded due to no stock however when you log on the same product is available.

The hisense consultant did not even bother trying to secure a unit from there side to assist.

This shows you how hisense deal with customers and faulty appliances.

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