Hisense after sales service

I've logged a call with Hisense to repair my french door fridge since March. I was prepared to pay for this service as I couldn't find the receipt. 2 weeks later they needed proof of purchase, I searched & couldn't find it went to Game for a reprint of a receipt with the date & time of purchase no help received. upon calling their head office I was promised assistance. I contacted their executives in charge hoping to get a suitable response in vain. Even though the fridge was under warranty, it even expired on the 30th April. Today 1 Oct 2020 I am sitting with an empty fridge switched off & still hoping that a Hisense endorsed technician will pitch up. Never have I ever experienced such disgusting service in my entire life. I only looked at the internet for reviews around August they were rated poorly. I urge every South African not to buy Hisense products! My job number is 685653, Service Request number ***5.