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Zamangethe Z

1 reviews | Active since Apr 2025

04 Apr 2025, 10:14

Hisense a NO GO Product!!!!!

I bought a refrigerator on the 14/06/2024 from HiFi Corp in Newcastle yet I came back home on the 25/3 my refrigerator had packed up. I contacted the store I purchased from they assisted in logging a complaint with Hisense on their side and a technician was sent to my place. Mind you its 2 days later after refrigerator has packed up I had off loaded all my goods from the refrigerator and pushed the item towards the wall so now the technician comes and stipulated that was due to refrigerator being against the wall. Yet I put it against the wall when it was already faulty. This is what Hisense does when they need to take accountability for their faulty items they use technalities to avoid replacing the faulty item. Barely 9 months a brand new refrigerator just packed up! The frustration they have caused in me is beyond measure, their customer service is the worst! Now it's a back and forth between me, HiFi Corp and Hisense.... Had I known I wouldn't have changed from the Defy brand, I regret buying a hisense product. I'm so dissatisfied and disappointed of the stories I'm being given. Consumers make yourself a favor never go for Hisense... From me to you, this has been the worst experience

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Replies (1)
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Zamangethe Z's update05 Apr 2025, 07:51
Reviewer Update
This is truly frustrating and such an inconvenience having no refrigerator for more than 2 weeks now. Being sent back and forth is the most stressing part, I appreciate your intervention in this matter and I truly hope it could be resolved ASAP.