Hisense???

Hisense, what is going on? On the 04th January 2016 we called Game to report our refrigerator not working, They called us back immediately to tell us that the Hisense repair company had been contacted and would send out a technician and he would contact us. Five days later nobody had called, we called Game back and they said that Hisense had a problem sending a technician out to our area. Eventually a technician did come through, tried to repair the problem, but was not successful. In the meantime, we are throwing out bags of food, due to no refrigeration. they came out three times more, the last time being Wednesday 27 January 2016, still not sorting out the problem. They were supposed to come out early Thursday morning to repair the fridge, but nothing. Bottom line is the fridge is still under warranty and we cannot go on buying perishables on a daily basis due to NO FRIDGE!