1 reviews | Active since Jul 2018
Hisense 55inch led TV endless problems going for the 3rd time repair. Unacceptable
Good day order number *** my name kaveer owner of hisense tv 55k321
On September my tv given me problems, i logged service call, i ended up dropping off the tv at repair center east coast appliance waiting about 1 week for repairs, i received tv back, fault failed backlight,
The tv worked for about two months, it failed again, an tv was given back for repair on November 15, east coast appliance given tv to tg vision. On the 19 i picked up tv.fault was backlight
Today on 9 January 2020 tv failed again. Now tv as to go in for repair again for 3rd time.
This is absolutely unacceptable now as the consumer, i am requesting full investigation why the tv is keep failing. I am not accepting this unit,
I want another unit replacement value for what i paid. I would like hisense to review this matter urgently and i would like a credit back,
My tv has the last, 4 months available warranty expiring april 2020. honestly i can not keep going back and forth with this tv failure.
This is the 3rd time, tomorrow i am dropping off the tv again to east cost appliance.
This is causing frustration taking time off from work to dropping off tv which 50km away, furthermore hisense should be reasonable that a tv unit with endless issues should be s****ped and issue a credit back,
Please hisense kindly review this matter has matter of urgency, i want another unit, i will not be accepting my current unit as this a factory defective unit.
I am waiting for your urgent response to resolve this problem
