NM
Ntiyiso M

1 reviews | Active since Nov 2018

30 Apr 2021, 16:32

Hisense 18kg washing machine

I bought a Hisense washing machine in December 2020, it broke in March 2021 and I am still waiting for it to be fixed (It has been a month since I reported the matter). I have been to Makro several times to get this fixed but still nothing. I then got a message saying the job had been completed but no one came to fix the machine

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Replies (1)
Hisense
Hisense's reply03 May 2021, 09:14
Official
Dear Ntiyiso,

Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and the reference number is  878110.

One of our Customer Care Agents will be in contact with you shortly. 

Kind Regards 

Hisense Customer Care 

email: ***