mO
me O
1 reviews | Active since Apr 2013
26 May 2023, 17:57
Hisence service and quality
I bought a hisense H13DETG Dishwasher, well the first one was buckeld an bent, it took them weeks of fotos up and down before they replaced it. My replacement arrived today an guess what, the door latch does not work. Well i will never look at a Hisence make ever again in my life
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Replies (3)mO
me O's updateReviewer Update
29 May 2023, 15:10You guys must have rocks in your head. I must contact them? After the bad quality and service, you still expect me to sort it out. It is your job to keep the customer happy, I am already unhappy and this is your answer. PETHATIC SERVE
mO
me O's update29 May 2023, 15:10
Reviewer Update
You guys must have rocks in your head. I must contact them? After the bad quality and service, you still expect me to sort it out. It is your job to keep the customer happy, I am already unhappy and this is your answer. PETHATIC SERVE
Hisense's replyOfficial
29 May 2023, 15:18Good day Ronel
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the job card ref number since we can't pick up anything on our system using your contact number. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the job card ref number since we can't pick up anything on our system using your contact number. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Hisense's reply29 May 2023, 15:18
Official
Good day Ronel
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the job card ref number since we can't pick up anything on our system using your contact number. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the job card ref number since we can't pick up anything on our system using your contact number. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
mO
me O's updateReviewer Update
29 May 2023, 15:30I bought it from brands in komga. 4950. Ehen you buy sometjing new you expect it to work. If it has to be fixed it is not new in my opinion.
mO
me O's update29 May 2023, 15:30
Reviewer Update
I bought it from brands in komga. 4950. Ehen you buy sometjing new you expect it to work. If it has to be fixed it is not new in my opinion.