ZK
Zinzi K
1 reviews | Active since May 2022
03 Oct 2025, 06:41
Hiesense washing machine and warranty ****
I purchased a Hisense washing machine the storm drum it's hardly 3 months old the machine stopped working guess what with the warranty intake I apparently it won't cover the repair or replacement of the washing machine, after 8 years of using Samsung with no hussels i go get the Hisense that flipped in 3 months alarming..
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Replies (6)ZK
Zinzi K's updateReviewer Update
07 Oct 2025, 15:07I don't need advice at this moment I need to know why wasn't this washing machine not covered when it has warranty not even 4 months old a brand new washing machine cannot stop working. Your team was not even interested in resolving this matter
ZK
Zinzi K's update07 Oct 2025, 15:07
Reviewer Update
I don't need advice at this moment I need to know why wasn't this washing machine not covered when it has warranty not even 4 months old a brand new washing machine cannot stop working. Your team was not even interested in resolving this matter
ZK
Zinzi K's updateReviewer Update
08 Oct 2025, 10:44I am not happy with your eye conducted reporting,since when does a technician come to *******ly inspect without any technical diagnosis done only for an eye test that you concluded how were the finding conducted imagine using Samsung for 8 years in the very same position that your 3 months old machine is located hogwash I hope the Ombudsman takes you to the cleaners
ZK
Zinzi K's update08 Oct 2025, 10:44
Reviewer Update
I am not happy with your eye conducted reporting,since when does a technician come to *******ly inspect without any technical diagnosis done only for an eye test that you concluded how were the finding conducted imagine using Samsung for 8 years in the very same position that your 3 months old machine is located hogwash I hope the Ombudsman takes you to the cleaners
ZK
Zinzi K's updateReviewer Update
09 Oct 2025, 06:17Minimize what exactly you are full of excuses they need to do another a correct diagnostic instead of second guessing,it means everything is not authenticated and just tactics to avoid your warranty obligations period your brand has technical malfunctions and you are affriad to admit that
ZK
Zinzi K's update09 Oct 2025, 06:17
Reviewer Update
Minimize what exactly you are full of excuses they need to do another a correct diagnostic instead of second guessing,it means everything is not authenticated and just tactics to avoid your warranty obligations period your brand has technical malfunctions and you are affriad to admit that
ZK
Zinzi K's updateReviewer Update
13 Oct 2025, 16:17Reach out for what exactly? You are now twisting the technician and accusing him of not coming to check the machine i have reported this to the Ombudsman
ZK
Zinzi K's update13 Oct 2025, 16:17
Reviewer Update
Reach out for what exactly? You are now twisting the technician and accusing him of not coming to check the machine i have reported this to the Ombudsman
ZK
Zinzi K's updateReviewer Update
16 Oct 2025, 18:20Hold on why should I do that ? On what reference were you replying on if I need to relog another ticket alarming
ZK
Zinzi K's update16 Oct 2025, 18:20
Reviewer Update
Hold on why should I do that ? On what reference were you replying on if I need to relog another ticket alarming
ZK
Zinzi K's updateReviewer Update
17 Oct 2025, 08:35You failed to do that in the 1st ticket issued by altering unfounded technical advice you had no interest its best the Ombudsman does their duty
ZK
Zinzi K's update17 Oct 2025, 08:35
Reviewer Update
You failed to do that in the 1st ticket issued by altering unfounded technical advice you had no interest its best the Ombudsman does their duty