Hi Sense Poor and Dismal Service

I bought a Hisense fridge not even 8 months old from your Game Store in Waterfall Mall Rustenburg.10 days down the line it is not fixed despite going to the store and sending mails.I phoned Hisense spoke to 4 different customer care managers who promised to get back to me telephonically but did not .Write a email but they are still working on the matter 10 days down the line.Amidst covid 19 like the president heed to limit travelling one must go daily to buy perishable items.All these things explained to Hisense , they do not even care .I have lost food to the value of over r2000 and made many visits to Game and phoned Hisense.Veronica did respond yesterday but does not see any urgency. Hisense is very quick to sell you the product but back is the worst I have ever experienced including customer care consultants that are very unprofessional and rude.Wish they will learn from Outsourance,those consultants really go out of the way to get results ,I know because I am with them for over 15 years