1 reviews | Active since Feb 2021
HELL
i have dealt with all kinds of customer service in my life but can honestly say that Hisense is the worst you will ever deal with, it just cannot get any worst than them, no exaggeration. i am absolutely dumbfounded! I bought a TV through Takealot last year September, it's not even a year old and has stopped working, it just goes on and thats it. I contacted Hisense as it's under warranty and they said that they would send a technician around to either repair it there or bring it back to the workshop, it's now more than a week later and still no technician, i've been on the phone with them every day five times a day for an entire week, i've been cut off half the time, escalated it with them numerous times and no one has gotten back to me, all they do is lie, it's like talking to a brick wall. They are all ***********, unprofessional and really just don't care, i don't even know what the point is having anyone working there at all! I even contacted the technicians, they make empty promises and just don't even bother answering my calls. i can honestly say that i will never ever purchase any Hisense product ever again! At this point i really just want to throw the tv at them!
