JR
Joshua R
1 reviews | Active since Sept 2017
08 Nov 2025, 21:14
Great TV, but Terrible Remote Ruins the Experience
I recently bought the Hisense 40A4Q, and while the TV itself works perfectly fine — good picture quality and performance — the remote control is extremely disappointing. It often does the complete opposite of what I press, making simple things like changing the volume or input a real struggle. I’ve owned higher-end Hisense TVs before and had great experiences, but this budget model’s remote is a major letdown. It’s frustrating because the TV becomes almost unusable when the remote doesn’t respond properly. I expected better quality control from Hisense, even for their budget range. Hopefully, they can improve the remote or offer replacements that actually work properly.
Helpful (0)
Replies (1)0
Replies (1)JR
Joshua R's updateReviewer Update
19 Nov 2025, 07:29Hisense Care Team, came through, thank you for attending to my issue, i received a replacement remote.
JR
Joshua R's update19 Nov 2025, 07:29
Reviewer Update
Hisense Care Team, came through, thank you for attending to my issue, i received a replacement remote.
