Great service from Hisense service online help.

I recently broke a screen on my Hisense H12, I called customer care to enquire about the free screen first-time replacement promotion offer I saw somewhere online. The lady I spoke to was very dismissive and did not seem interested. I decided to go to a service centre in person. Turns out none exist in the Pretoria Area, including at 350 Jan Shoba in Hatfield.

I think Hisense should look into this.

Anyway I sent an email to their service address and I was helped by Prosper Mpumelelo. I give his/her service a 5 star.

I took a star for having to travel to Germiston while I stay in the north of PTA.

I am yet to take my phone in, I will update this review after that experience.

Keep up the good work Prosper Mpumelelo