JH
Jeannie H

1 reviews | Active since Jan 2010

31 Jul 2017, 10:35

GOOD SERVICE

<p>After an initial battle in getting a copy of our proof of purchase, we were able to get someone from HiSense to fix our fridge. Themba Potwana was the technician who came to our house, assessed the problem, had a new compressor ordered and fixed the fridge a few days later. He was very patient with all my phone calls wilst waiting for the compressor to arrive and my questions afterwards. I never met him personally but he was a real pleasure to deal with telephonically, ever so kind and patient. Thank you, Themba!</p>

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Replies (1)
Hisense
Hisense's reply04 Aug 2017, 09:23
Official

Thank you very much for your post complimenting Themba's service, We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Kind Regards

Dineo Mkhonto