ZM
Zanele M

1 reviews | Active since Dec 2017

23 Feb 2023, 11:56

Good day My name is Zanele and I had a tv repair issue in November 2022

Good day My name is Zanele and I had a tv repair issue in November 2022. I reached out to Game Stores and I was sent from pillar to post for about 3 weeks. After finding no joy with the atrocious service I received from Game Store personnel I contacted Hisense on Twitter and I was pleasantly surprised by the dedication I got from the Hisense staff. I got contacted by Samkelo who was very helpful and updated me through the process up until a technician was sent and my tv set was fixed. I recently had a similar problem with my tv again and I was assisted much quicker. Thank you 🙏🏾

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Replies (1)
Hisense
Hisense's reply03 Mar 2023, 11:39
Official
Good day Zanele

Thank you for the feedback, we are pleased to hear your query has been resolved to your satisfaction. 

Kind regards
Hisense