1 reviews | Active since Jun 2019
Faulty products, accusatory resolutions.
55" SMART 4K TV failed within four months of ownership. What started as one line running vertically across the screen has now become six, with a loss of colour across the bottom. Every line has been documented and photographed. I reported this to GAME CANAL WALK in May, we're a day short of August and still no resolution. Hisense representative has told us that "the loss of colour at the bottom came first and the lines spread afterwards due to negligence" - well, unfortunately for you, I have photographic evidence indicating otherwise. The client should not be called a **** when you're spending money on a product that lasts five months. This review will stand until this is sorted. The ball is in your court, since Game has distanced themselves from their side of the bargain.
