AM
Andries M
1 reviews | Active since May 2021
16 May 2021, 19:56
Faulty Hisense TV
I bought a Hisense 55" ULED Smart TV from Makro. In November 2020, the TV started to display a colour scrambled image. I reported the fault and after a long period of time my TV was repaired.
May 2021, now my TV is having the exact same problem. I reported the problem and a week has passed without any action or arrangement for collection.
DO NOT buy Hisense products. Terrible quality Worse after-sales service
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Hisense's replyOfficial
24 May 2021, 13:25Dear Andries,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 889258.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 889258.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Hisense's reply24 May 2021, 13:25
Official
Dear Andries,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 889258.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 889258.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***