Faulty Fridge from Day One – Disappointing Quality & Service

I purchased a brand new Hisense fridge from HiFi Corp and experienced issues from day one. The internal water dispenser leaks due to what appears to be a faulty connection or poor finish on the tank inlet. This is not a setup issue — it is clearly a manufacturing defect straight out of the box.

On day two, the fridge door began making a loud noise every time it is closed, which is unacceptable for a brand new appliance.

I have asked multiple times about the replacement process while lodging my complaint, but have not received any clear response. This lack of communication has been frustrating.

Overall, this has been a very disappointing experience. I expected better quality control from Hisense and far better customer service from HiFi Corp.