******* Promises, and Cheap alternatives***

Good day <br> <br> My first report to Hisense was 09 December 2015, if not earlier. My fridge was under warranty and the sensor was not functioning and the rubbers were torn. after many calls and emails I eventually had a technician out on a Saturday and was promised to have the sensor and rubber repaired. In February 2016 this repair was not sorted out. I cannot begin to tell you the drama I had with the technician that showed no knowledge of the parts required not the job that needed to be done. After fiddling and thinking that they knew what they were doing, they damaged the fridge, doors dont seal properly and the sensor still not working properly. After contacting the facebook page i was contacted by the Durban Manager who promised to have my fridge replaced. This was February 22. Ever since that conversation i was contacted by Robin and promised the same but they were awaiting stock, every week was a different story. And now that an inferior product goes on sale TODAY after 6 months of going no where today they decide to offer me that FRIDGE! which is no where close to what I currently have!