AV
Angelica V

1 reviews | Active since Mar 2023

30 Mar 2023, 12:06

Extremely unsatisfied

Worst service ever. I will never buy a Hisence product again. My fridge broke under warrantee and the first technition came out but did not fix it properly, so I had to call Hisense again to complain and they sent out a second technition. Spares were ordered without any feedback from Hisense or the technition. Weeks later my fridge is still not cooling to temperature and I can't turn on my ice maker as the water is just running through the ice maker to my floor. If I call Hisense head office the guy there don't even let me finish my sentence and I can't even complain at head office.

0
Replies (1)
Hisense
Hisense's reply30 Mar 2023, 12:13
Official
Good day Angela
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly be advised that the job card has been re-opened & the Technician will contact you to make arrangements to come fix your unit. 
Kind regardsHisense SA