AV
Angelica V
1 reviews | Active since Mar 2023
30 Mar 2023, 12:06
Extremely unsatisfied
Worst service ever. I will never buy a Hisence product again. My fridge broke under warrantee and the first technition came out but did not fix it properly, so I had to call Hisense again to complain and they sent out a second technition. Spares were ordered without any feedback from Hisense or the technition. Weeks later my fridge is still not cooling to temperature and I can't turn on my ice maker as the water is just running through the ice maker to my floor. If I call Hisense head office the guy there don't even let me finish my sentence and I can't even complain at head office.
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Replies (1)Hisense's replyOfficial
30 Mar 2023, 12:13Good day Angela
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly be advised that the job card has been re-opened & the Technician will contact you to make arrangements to come fix your unit.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly be advised that the job card has been re-opened & the Technician will contact you to make arrangements to come fix your unit.
Kind regardsHisense SA
Hisense's reply30 Mar 2023, 12:13
Official
Good day Angela
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly be advised that the job card has been re-opened & the Technician will contact you to make arrangements to come fix your unit.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly be advised that the job card has been re-opened & the Technician will contact you to make arrangements to come fix your unit.
Kind regardsHisense SA
