Extremely Poor Service

Absolutely shocking service. Smart TV worth 20K went on the blink just on the 3 year mark. Collected the TV & I wanted to chat to someone in charge about the process. In steps Mr Rubin who gave me his personal contact detail and said he'd get back to me about it. This was on the 24th of June.

I now eventually got hold of Rubin, after many emails and calls and communicating with Hisense social media account (Twitter), on the 19th of August. Just told them to drop my Smart TV off, as I am tired of chasing people for the past few months.

Your service has been shocking to say the least. I will never buy a Hisense product or recommend it to anyone going forward.

The thing is, I don't even think they care about any customer relations. It is just business as usual for them. I'd give no stars if it was an option on this review site.