Extremely Disappointed – Faulty Hisense TV & No Support

I purchased a 75-inch Hisense TV on 28 June 2025, and on 20 July 2025, the screen suddenly went completely white – only sound plays in the background with no picture. I immediately lodged a complaint and was told a technician would come to assist.

It’s now been days and I am still waiting. I was also told it could take up to 21 days to get help. That is absolutely ridiculous for a brand-new product that cost so much. Where must I keep this faulty TV in the meantime? It’s just sitting in my home taking up unnecessary space.

This is extremely frustrating and disappointing. I regret buying this TV and would rather be refunded than have this “fong kong” TV repaired. Hisense needs to take responsibility and offer better customer service.