1 reviews | Active since Jan 2017

16 Nov 2020, 19:01

Extremely bad service from Hisense

I have had such a bad experience with Hisense. I bought my Fridge from Game in 2017 and since the day the i bought it, it never functioned properly. I have had the fridge repaired over 4 times now and it is still not working. Everytime this happens, my food gets rotten and Hisense just doesn't care to resolve this matter as it is always recurring. Last month the fridge started not working again and i reported the matter. I told them to just come collect the fridge and give me a new one since i am tired of getting the fridge repaired over and over again. They refused to replace the fridge and sent a technician. Just 2 days after the technician came, my husband arrived home to a fridge that had defrosted and had blood from the meat running on the floor. Our food was rotten yet again. We emailed the video to hisense and asked them to come collect the fridge and they just acknowledged receipt of the email and never attended to the matter to date. I have run out of plans to deal with Hisense and this platform is what i could resort to. As is that was enough with hisense, the TV i bought from them also just went blank and to date they have not repaired it for me since reporting it.

The people i dealt with from Hisense since this problem started are Wardah Toefy, Sibusiso Mdluli, Ntombi Hadebe, Jurgen Smith, Nathan Naidoo (Manager)

See me buying a hisense products and shoot me.

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