Excellent customer service

My television broke just before the warranty was about to expire. I contacted Hisense customer services and was helped very professionally. All the call centre agents were knowledgeable and prepared to assist upon calling and there was no transferring of calls. Long story short my money was refunded and immediately bought another Hisense TV much to the dismay of the sales staff who wanted me to purchase a Samsung. It took about a week for my TV to be replaced. Keep up the excellent customer service.