Epic levels of poor service

Hisense says they have the best warranties , but the guys in your service dept are worse than 2 days spent Queuing at home department.

My brand new TV has gotten worse every time your tech repairs - the smart functions and Netflix you tube on my TV reboot the device randomly when you are watching it

repair guy has been to my residence 3 times - he reset the TV to factory defaults and left without testing , this is after he was informed on the initial job card that the TV has been reset to factory defaults and to look carefully

- I had to call him to find out what he had done there was no job card or any evidence that he was ever there besides my word and gate cameras at my complex , He obtained a motherboard which he came to replace but left the back panel of my tv improperly *****ed on and with *****s missing.

- I went to Hi Fi who initially sold the TV to me , Who promptly got on the phone and Isaac and I told the service manager at Hi Sense to please not send the tech and send a more senior competent guy though . They sent the same technician again , who spent a total of 4 minutes at my premises putting the crews back and leaving without taking a look at the TV . when I called him i was advised to take a video of the TV which at this time reboots randomly meaning i have to sit with a camera ready to video, Surely its running some version of android and there are error and crash logs that are created every time it crashes and reboots .

I called Mr Mike Nyathi on ********** / ********** who promptly told a frustrated client to go play with himself . He on the phone admitted to the fact that he doesn't know where his techs are and what they are doing . As I had asked why the same *********** guy keeps being sent to repair my TV which is 4 months old and now is worse than when the issue was originally reported . it reboots and hangs randomly . takes too long to power up and I cannot get any help or service from Hi Sense