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Shantal N

1 reviews | Active since Dec 2018

27 Nov 2023, 18:45

DONT INVEST IN HISENSE, WASTE OF MONEY

Absolutely pathetic and useless customer service. My Dishwasher is brand new and only used for 4 months before it broke, i logged the warranty online and was awaiting confirmation that the warranty has been logged successfully. After calling the call centre and being advised that i will be contacted by a consultant and yet nothing. Eventually i decided to log my fault anyway only to hear back that i now have to pay for the part because its passed 6 months!!! I am still waiting for these useless excuse for a company to get back to me for a part in their product which is taking them over a month to source. Im actually so fed and hope that i review today will encourage and help people not invest their hard earned money on cheap products that do not last!!!! R6000 DOWN THE DRAIN NOT EVEN A YEAR AND NO SERVICE!!!!! APPALLING, PATHETIC AND CHEAP PARTS!! I definitely DO NOT Recommend Hisense products (also have a problematic tv - the only 2 products in our home thats Hisense and both are useless) to anyone. Piece of **** with ****py people that are employed to provide assistance.

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