MW
Mandy W
1 reviews | Active since Mar 2009
03 Apr 2023, 08:51
DON'T buy a Hisense Dishwasher
I will not EVER buy a HiSense dishwasher and won't advise anyone else to do so. Both the baskets in the dishwasher are all rusting. Strange that there are a few comments on HelloPeter that all say the same !!! The call center tells me there are no parts available - and refuse to cover any parts that are rusted. Previous Samsung dishwasher never gave problems, and no other appliance in the house has rusted.
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Replies (4)
Hisense's replyOfficial
12 Apr 2023, 09:45Good day Mandy
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Hisense's reply12 Apr 2023, 09:45
Official
Good day Mandy
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
MW
Mandy W's updateReviewer Update
13 Apr 2023, 08:33Ticket number 975277. Have left 4 messages for the supervisor Lizette to return my call, since 04/04. She hasn't even bothered returning my call.
MW
Mandy W's update13 Apr 2023, 08:33
Reviewer Update
Ticket number 975277. Have left 4 messages for the supervisor Lizette to return my call, since 04/04. She hasn't even bothered returning my call.
MW
Mandy W's updateReviewer Update
13 Apr 2023, 14:26Unacceptable. Your employees are trying to convince me that discolouring = rust. Please, I am not a child. There is a HUGE difference between rust and discolouring !!!! If it was discoloured, it would not be damaged and I would not be complaining.
MW
Mandy W's update13 Apr 2023, 14:26
Reviewer Update
Unacceptable. Your employees are trying to convince me that discolouring = rust. Please, I am not a child. There is a HUGE difference between rust and discolouring !!!! If it was discoloured, it would not be damaged and I would not be complaining.
MW
Mandy W's updateReviewer Update
13 Apr 2023, 14:27Oh and ... your supervisor Lizette has STILL not contacted me. 5 messages later.
MW
Mandy W's update13 Apr 2023, 14:27
Reviewer Update
Oh and ... your supervisor Lizette has STILL not contacted me. 5 messages later.