Do not purchase appliances from Hisense. Terrible customer service

Terrible experience it’s been almost a month without a tv. We initially reported the issue with game who then transferred the matter to Hisense Customer Service. Unprofessional and subpar is an understatement. Firstly they initially said it would take three business days to assign a technician to asses the tv. He didn’t pitch and they **** about calling when there’s no call in the call log. Finally came almost a week later. Took the tv the next day they emailed indicating that the repair is complete almost 4 business days later they’re still “testing”

Which fair enough we’re reasonable people but it’s truly mind boggling how a company whose entire business is technologically based has such an abysmal excuse for a customer service. You have run around behind them when they communicate and relay information as if they’re doing you a favour. I was looking to purchase a new tv with but I will not.