Do not buy a HISENSE cellphone!!!

Item: Hisense
Rating: 1
Author: Almari J

I have requested for credit to buy another cellphone on 31 May 2018, still no answer from HISENSE SA Since my review on Hellopeter on 20 June, about HISENSE cellphones, I still did not receive a response, as promised by HISENSE SA. The message said that I will be contacted within 24 hours. How can they contact me if I don't have a phone???? In the meantime I had to buy a second hand phone, as I have now been without a cellphone for 2 months. I still expect a refund of R2000.

Helpful (0)

Replies (2)

Hisense's replyOfficial

17 Jul 2018, 10:28

Good day Almari,

Our records show this as since been resolved with the approval of an in-store credit.

Please let us know if the issue has not been resolved as yet and we will reach out to assist.

Kind Regards,
Hisense SA

Hisense's reply17 Jul 2018, 10:28

Official

Good day Almari,

Our records show this as since been resolved with the approval of an in-store credit.

Please let us know if the issue has not been resolved as yet and we will reach out to assist.

Kind Regards,
Hisense SA

Almari J's updateReviewer Update

19 Jul 2018, 10:10

Dear Hisense SA Foschini Hartbee****rt did not receive approval of an in store credit. According to the manager, Bertha Matebedi, they are still waiting for Hisense to give them a go ahead with a credit number. Bertha says she can not give credit without this number. Will you please assist. Kind regards Almari van Jaarsveld

Almari J's update19 Jul 2018, 10:10

Reviewer Update