Do not buy a HISENSE cellphone!!!

I bought a HISENSE cellphone from Foschini Hartbee****rt on 21 February 2018 After a month, it could not charge. I took it back to Foshini to be sent in for repairs and received it back 6 weeks later, with an old IPHONE charger and my phone scratched and speaker not working. Customer service said they will not replace the charger, as I had the phone for 3 months. I actually only had it for 1 month, the rest of the time it was with them. Phone was sent back again. (Interesting that Foschini has a lot of come-backs with this HISENSE cellphone!) After several emails sent to HISENSE from Foschini, where we got no joy, I've app**** for a refund. It is now middle June and still no reply from HISENSE. I am loosing business without a proper cellphone. I still insist on a refund, so I can replace the terrible HISENSE phone with a cellphone which actually works.