Disinterested company

I bought a Hisense microwave in September during lockdown. Not even 3 weeks later it started making weird noises when in operation and I noticed from the start when closing the door it sounded like a gunshot. I bought it from Hirsch Home store but I contacted Hisense directly as it was their poor product I wasted my money on. Mind you I copied in the Hirsch store and they didn't even bother to respond. After a few emails between myself and Hisense I realised they could not care less about me and their ****py products. I wanted them to exchange it as it was basically brand new and the last one the store had. They couldn't care less they expected me to send it back and pray it returns after 3 weeks. They were probably so relieved when I stopped mailing and wrote off almost R2000. Enjoy it Hisense I am content knowing that I will never even look at any of your products and neither will any family member as I will warn them about your product!