SJ
Steven J
1 reviews | Active since Jul 2021
14 Aug 2024, 12:36
Dishwasher rusting not covered under waranty
I purchased a Hisense 15 Place Stainless Steel Dishwasher (SKU: ***) and it is still under waranty. all the trays are rusting all over the place. They refuse to cover this under waranty. I would understand if I damaged the unit but the trays are rusting from all side and the rubber protection is just popping off all over.
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Replies (2)SJ
Steven J's updateReviewer Update
14 Aug 2024, 14:40order placed on September 26 of 2022, received a few days after that.
SJ
Steven J's update14 Aug 2024, 14:40
Reviewer Update
order placed on September 26 of 2022, received a few days after that.
SJ
Steven J's updateReviewer Update
15 Aug 2024, 08:58So now I am just being told to mail things to you guys simply to waste my own time....
see Hisense reply via mail below:
"Good day, Kindly please note that our warrranty does not cover rust, you can place an order for new racks.
Kind Regards
Zandile Nsibande
Service Operations"
now they expect me to buy new racks that I assume will cost a few thousand just so that they can rust again.
DISGUSTING!!!!! This dishwasher is not even 2 years old and based on the rust it probably started rusting months ago....
see Hisense reply via mail below:
"Good day, Kindly please note that our warrranty does not cover rust, you can place an order for new racks.
Kind Regards
Zandile Nsibande
Service Operations"
now they expect me to buy new racks that I assume will cost a few thousand just so that they can rust again.
DISGUSTING!!!!! This dishwasher is not even 2 years old and based on the rust it probably started rusting months ago....
SJ
Steven J's update15 Aug 2024, 08:58
Reviewer Update
So now I am just being told to mail things to you guys simply to waste my own time....
see Hisense reply via mail below:
"Good day, Kindly please note that our warrranty does not cover rust, you can place an order for new racks.
Kind Regards
Zandile Nsibande
Service Operations"
now they expect me to buy new racks that I assume will cost a few thousand just so that they can rust again.
DISGUSTING!!!!! This dishwasher is not even 2 years old and based on the rust it probably started rusting months ago....
see Hisense reply via mail below:
"Good day, Kindly please note that our warrranty does not cover rust, you can place an order for new racks.
Kind Regards
Zandile Nsibande
Service Operations"
now they expect me to buy new racks that I assume will cost a few thousand just so that they can rust again.
DISGUSTING!!!!! This dishwasher is not even 2 years old and based on the rust it probably started rusting months ago....