TB
Tony B
1 reviews | Active since Apr 2022
15 Jul 2022, 15:54
Dishwasher a disaster
Bought a new model 13 dishwasher. What a disaster. The unit has started to fall apart after only three weeks with three of the rollers on the top basket already broken. The runners on the top basket also not functioning. Makes me rethink any purchase or Hi Sense in future.
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Replies (3)0
Replies (3)
Hisense's replyOfficial
15 Jul 2022, 16:41Good Day Tony Bell,
Thank you for your review,
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to talk and investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense South Africa
Thank you for your review,
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to talk and investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense South Africa
Best regards,
Hisense's reply15 Jul 2022, 16:41
Official
Good Day Tony Bell,
Thank you for your review,
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to talk and investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense South Africa
Thank you for your review,
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience. We would like the opportunity to talk and investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense South Africa
Best regards,
TB
Tony B's updateReviewer Update
15 Jul 2022, 17:32Thank you. That would be appreciated as the initial service call out yielded no joy.
TB
Tony B's update15 Jul 2022, 17:32
Reviewer Update
Thank you. That would be appreciated as the initial service call out yielded no joy.
TB
Tony B's updateReviewer Update
21 Jul 2022, 09:30Would be nice to get a call back or email from HiSense
TB
Tony B's update21 Jul 2022, 09:30
Reviewer Update
Would be nice to get a call back or email from HiSense