1 reviews | Active since Mar 2020
Dishonest and ***** Hisense technician, and Bad Hisense repair service
I bought a Hisense washing machine from Makro and it stopped working within six months(Giving F05 error) still under warranty. I reported the issue to the store in January 2023 and the store escalated the issue to Hisense. A technician was sent out to my house to look at the matter by Hisense, but he could not resolve the issue. There has been many back and forth between me, technician and Hisense regarding the issue up until today it is not resolved and Hisense refuse to take any responsibility based on lies they got from their technician. The technician **** and provided Hisense with false and misleading information as he could not resolve the issue and as a result my warranty was cancelled by Hisense. He manufactured evidence as proof which does not make any sense however ironically Hisense believe that story. MY ADVISE TO ANYONE READING THIS IS DO NOT ALLOW ANY OF THE HISENSE TECHNICIANS TO ATTEND TO YOUR REPAIR IF YOU ARE NOT PRESENT AND MAKE SURE YOU HAVE PICTURES AND RECORDS OF EVERYTHING. THE LIE THAT SOME OF THEIR TECHNICIANS TELL WILL SHOCK YOU.I HAVE FIRST HAND EXPERIENCE ON THIS. I AM NEVER EVER BUYING ANY HISENSE PRODUCT.
Kind regards
Hisense SA
Kind regards
Hisense SA
