Disgustingly Bad Aftersales Support,

Disgustingly bad Aftersales support, I enquired a week ago about a new freezer door for my double door fridge, they sent me a quote to pay on Monday and promised to have the order processed within a day or two. I did an immediate payment, Wednesday Lucinda emails me and tells me she quoted me the wrong price and that it needs be rectified, I tried calling the whole day to find out what's going on and even asking her co workers to ask her to call me back which never happened we are now at a week later and I have not heard anything from Hisens I would think twice before ever buying another hisense product.