Disgusted Poor and Unacceptable Customer Service. Company Sucks!

This is the Worse company I have Ever dealt with. Please, I encourage anyone Not to buy either a Hisense Or Sharp product. They have Terrible Customer Service and no Compassion whatsoever. They are robotic in nature, they All, each and every person including supervisor level All speak to you like they are reading from a script. I am a disabled person with only one tv to have as entertainment and I am now writing this review after 11 days without a replacement or loaner. They cannot even tell me as of this date what the status is of my receiving my replacement after my 10 month old tv had a Manufacturers defect. They have done absolutely Nothing to compensate on my inconvenience nor care at all for trying to speed up the process to help me with any information, etc. I am disgusted with the way they have not called me with any updates except for one person who was very nice but today unavailable to help me. This rating doesn’t even deserve one star. Should be minus a star. Never Again! ????????