Disgruntled customer

We bought a Hisense smart tv last Dec but 2 months ago we could no longer connect to Netflix or utube. We reported this to Kloppers in George who were most helpfull they then notified the agent in Mossel Bay but to date we are still waiting for problem to be resolved. Absolutely disappointed with Hisense who are unable to sort out the problem will never purchase another Hisense product absolute *******