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Zandile R
1 reviews | Active since May 2024
01 Jul 2024, 14:58
Disappointed Hisense customer
I bought a 43l Hisense microwave, May 2023 and January this year it has rust inside. I was called by House and home to check how it is treated me, I told them they said I must bring it in. Hisense is saying they can’t help me it’s not a technical issues. Sorry to say your product is less then a year and has rust while I have a microwave which I bought 2015 but it just stop warming the food with no sign of rust. The microwave was close to R3000 I’m really disappointed. I’m never supporting your brand anymore.
Helpful (0)
Replies (6)0
Replies (6)
Hisense's replyOfficial
01 Jul 2024, 15:28Hi Zandile,
Please send an email to ***, with the pictures and proof of purchase.
Regards,
TPN
Please send an email to ***, with the pictures and proof of purchase.
Regards,
TPN
Hisense's reply01 Jul 2024, 15:28
Official
Hi Zandile,
Please send an email to ***, with the pictures and proof of purchase.
Regards,
TPN
Please send an email to ***, with the pictures and proof of purchase.
Regards,
TPN
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Zandile R's updateReviewer Update
01 Jul 2024, 20:25I don’t see the email address. You can give me contact details. If you don’t solve this I promise I will write more reviews. This is unacceptable.
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Zandile R's update01 Jul 2024, 20:25
Reviewer Update
I don’t see the email address. You can give me contact details. If you don’t solve this I promise I will write more reviews. This is unacceptable.
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Zandile R's updateReviewer Update
01 Jul 2024, 20:26Here is my email address *** I will sure reply
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Zandile R's update01 Jul 2024, 20:26
Reviewer Update
Here is my email address *** I will sure reply
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Zandile R's updateReviewer Update
02 Jul 2024, 12:24Thank you so much, will forward shortly.
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Zandile R's update02 Jul 2024, 12:24
Reviewer Update
Thank you so much, will forward shortly.
Hisense's replyOfficial
03 Jul 2024, 00:00Thank you Zandile.
Regards,
TPN
Regards,
TPN
Hisense's reply03 Jul 2024, 00:00
Official
Thank you Zandile.
Regards,
TPN
Regards,
TPN
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Zandile R's updateReviewer Update
11 Jul 2024, 11:17I’m really disappointed about your product, telling me about a 6 months warranty. I understand that but don’t you think there was something poor done while manufacturing this one? It doesn’t make sense to have a one year old with rust?
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Zandile R's update11 Jul 2024, 11:17
Reviewer Update
I’m really disappointed about your product, telling me about a 6 months warranty. I understand that but don’t you think there was something poor done while manufacturing this one? It doesn’t make sense to have a one year old with rust?