Disappointed and Fed up...

I am really DISAPPOINTED and TIRED of Hisense and their outsourced repair technicians GNR APPLIANCES. Hisense fridges its a brand we ( My Family) been purchasing for years, trusted and never had ANY ISSUES with. I went and bought myself a Hisense fridge last year November 2018. I had no issues with it until this year January when all of a sudden the Top part started acting up. I went to the store where I bought it and launched a complaint and they logged a complaint call on my behalf and I was told the technicians were gonna be in contact with me. Mind you, it took the technicians 2 MONTHS to actually attend to my problem. The technicians eventually came to attend the matter and they said Nothing is wrong with the fridge it needs to be properly balanced so it can work fine. Launched another complaint and this time I spoke to the technician's manager by the name Peter and explained to him what the fridge is doing and he said he will tell the technician his gonna send over to UNBLOCK some pipe and REGAS the fridge But instead he came to my place and adjusted the thermostat and left. Last week they sent another technician who got to my place and claims that i BROKE the thermostat, and I have to pay R350 to be fixed like REALLY... I'm so fed up with this whole nonsense and the treatment I've been getting. I feel so frustrated and regret this purchase...