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Asithandile M
1 reviews | Active since May 2018
04 Oct 2025, 02:43
Disappointed and annoyed
I bought an Airfryer from Amazon, now it is peeling off on the timer numbers even the brand name is coming off as if it was written with a paint. I contacted Amazon and they said i should direct my complaint to Hisense as it is over 30 days for it to be returned to them. Hisense got back to me and told me that peeling is not part of the warranty i mean i only had the product for 3 months for them to tell me this nonsense. I'm so angry i feel like i bought a **** airfryer. I will never buy their products again this is bull****.
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Replies (2)
Hisense's replyOfficial
04 Oct 2025, 09:44Good day Asithandile,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Kindly note that our VOC Department will be reaching out to you directly to provide further assistance.
Kind regards,
Hisense South Africa
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Kindly note that our VOC Department will be reaching out to you directly to provide further assistance.
Kind regards,
Hisense South Africa
Hisense's reply04 Oct 2025, 09:44
Official
Good day Asithandile,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Kindly note that our VOC Department will be reaching out to you directly to provide further assistance.
Kind regards,
Hisense South Africa
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Kindly note that our VOC Department will be reaching out to you directly to provide further assistance.
Kind regards,
Hisense South Africa
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Asithandile M's updateReviewer Update
10 Dec 2025, 04:34I have received a refund thank you, i think you should have a look on that particular Airfyer. I wanted to buy same product from Amazon however people were complaining about the same problem which i encountered.
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Asithandile M's update10 Dec 2025, 04:34
Reviewer Update
I have received a refund thank you, i think you should have a look on that particular Airfyer. I wanted to buy same product from Amazon however people were complaining about the same problem which i encountered.