**** customer service

I have had the worse experience with Hisense and their tech-repair services! They made me feel like am a **** for something so small! My TV needed to go in for repairs and i have logged a ticket and everything to have it taken in for repair. The repair person has collected the TV (bare in mind i have witnesses that saw the repair person collect the tv set with the Tv stands.) 2-3 weeks later the TV came back, but only the Tv set no Stands. I have called the technician and he advised me he will have a look at the warehouse and call me back, he never called back. I called him twice or thrice afterwards and he would always drop the call, trying to get ahold of him for a whole month. I called the Hisense customer service, they called the technician and he told them that he would never take the stands of the TV cause he knows it would get lost at the warehouse, i advised that in my case he did take the stands and that i have two witnesses. We literally had an argument on the line and this customer service agent advised me that i am liable to pay for the stand. I will not pay for something i did not loose! The technician lost my TV stands and they making it look like i am lying. I have to cellotape my tv to have it stand because Hisense is not helpful or no customer service at all... Till this day i have not had a call or anything thing from them. I will never support Hisense again!