1 reviews | Active since Nov 2015
component failure just after waranty finishes
HI<br> <br> I have purchased a hisense 42 inch led approximately 3 years or so ago. my tv just stopped working due to a capacitor and 2 resistors on the power supply burning out. upon contacting hisense via email for the board price and telephonically a number of times, finally about a month later i was told via the call centre which i had to call a few times, that there was no stock and they would not be getting stock.<br> <br> so i then asked for technical advice which i could hear the technical guy refusing to give in the background. information as simple as what are the resistance on the resistors. <br> <br> it seems these TVs are designed to break in just over 3 years and no repairs can be done so we must then be forced to buy a new tv.<br> <br> i for one will not buy another hisense and am appalled at the level of service i have received.
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Thank you for making contact with us.
One of our customer care consultants will be in touch shortly to resolve the matter.
Thanks you
The Hisense Customer Care Team
