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jacques D

1 reviews | Active since Jan 2017

09 Jan 2017, 16:40

Cant supply spares

<p>I have had a Hisense 47" tv for about 3years now and i had happy wiewing for this period. untill the Tv just didnt want to switch on anymore. So this is where i got the shock of my life when i was told sorry you pay a fortune for a tv that you think is going to last you for atlease 7 years and then pass it on to someone that woul need a TV. Well they dont even keep spares for their products so we can fix it. sad to say i must throw away a good tv because of no parts available. needless to say i will never in my life think of bying these types of brands again as i would really think i will need the support of a bigger and better company! THANK YOU HISENSE AS YOU HAVE LOST A CLIENT FOR LIFE WITH A REAL BITTER TASTE IN MY MOUTH.</p>

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Replies (1)
Hisense
Hisense's reply10 Jan 2017, 11:51
Official

Dear Jaques

We regret the negative experience you've received. We will be in contact with you shortly, to address your concern.

Sincerely,

Hisense Service Team

0860 HISENSE (***)

***

http://www.hisense.co.za

Best regards,