AP
Allan P

1 reviews | Active since Dec 2020

22 Jul 2023, 10:59

Cant complain about service because there is no service!

Call customer care for a week long to get my tv update issue resolved and up till today its not resolved. Every time the tell you "our tech will send you the updates ect" I phoned them 3 times this week!

Rather spend more money and buy a proper brand and not these **** useless ****.

0
Replies (3)
Hisense
Hisense's reply24 Jul 2023, 12:30
Official
Good day  Allan

Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly be advised that we have escalated to the TV Technical Manager to assist urgently. He will get back to you before COB today.

Kind regards
Hisense SA
AP
Allan P's update28 Jul 2023, 14:41
Reviewer Update
We standing @ the 28th and my problem is still not resolved!
AP
Allan P's update03 Aug 2023, 16:11
Reviewer Update
Its the 3rd Aug 2023 and my issue still not resolved!
dont receive the right update